Building and Maintaining Customer Relationships BUS 9118

Online
OntarioLearn

OntarioLearn description: In this course, students develop an understanding of customer service and the skills associated with understanding the needs of customers, meeting those needs, and fostering and environment that encourages customers to return. The course is of interest to anyone who works with customers, either internal or external, on a daily basis.

Additional Information

Course Delivery Method:

This is an OntarioLearn online course delivered via the OntarioLearn Portal. Teacher support will be available via email, and technical support will be available via phone.

Hours and Fees

Hours

48

Fee

$450.70

Course Sections

There are no classes currently scheduled for this course; however, check back to see if we have developed additional schedules for the upcoming term. Classes for our 2025–26 academic year will launch in early July.
If you would like to receive an email update for the future 2025–26 academic year, complete our notification sign-up form. You will also receive reminders when each academic term starts, beginning with Fall 2025.
Contact:
OntarioLearn Department
Phone:
Office Location(s):

Read about our textbooks policy, and remember that the Continuing Education attendance policy and closure dates differ from those for full-time college programs.