
Building and Maintaining Customer Relationships BUS 9118
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OntarioLearn description: In this course, students develop an understanding of customer service and the skills associated with understanding the needs of customers, meeting those needs, and fostering and environment that encourages customers to return. The course is of interest to anyone who works with customers, either internal or external, on a daily basis.
Hours and Fees
Hours
Fee
Upcoming Sections
13 May 2026 – 19 Aug 2026
Delivery Method:
Self-directed Online
Self-directed online classes use a learning management system (LMS) and offer teacher email support. A welcome letter with details about the LMS will be emailed to you. (Taxonomy note.)
- Contact Information
- Contact Department:
- LD
- Phone:
- 416-415-5000, ext. 6543
- Office Location(s):
- St. James Campus, 193 King St. E., Building G (SJG), third floor
Read about our textbooks policy, and remember that the Continuing Education attendance policy and closure dates differ from those for full-time college programs.


