Community and Customer Engagement MARK 9067

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Our Community and Customer Engagement course teaches you best practices for engaging online with customers/supporters and shows you how to grow and protect your brand through social media. Learn about e-commerce, customer service, public relations, networking, inbound content marketing, influencer engagement, and social media advertising as well as analytics and measurement. Get the tools and strategies you need to grow your own business or embark on a career as a social media manager or community manager. Come away from the course with a portfolio piece you can use for job interviews and personal branding.

Recommendations

You will have the most success in this course if you have already completed our MARK 9057 Social Media Marketing course before you start this course.

Hours and Fees

Hours

21

Fee

$184.91
There are no classes currently scheduled for this course; however, check back to see if we have developed additional schedules for the upcoming term. Classes for our 2025–26 academic year will launch in early July.
Contact Department:
BN
Phone:
416-415-5000

Read about our textbooks policy, and remember that the Continuing Education attendance policy and closure dates differ from those for full-time college programs.